Family Coach – Austin, TX

Family Coach – Austin, TX

About Jeremiah Program

Jeremiah Program (JP) offers one of the nation’s most successful strategies for ending the cycle of poverty for single mothers and their children, two generations at a time. Two-generation – or 2Gen — programs uniquely focus on the whole family and achieve long-term, sustainable results. The approach has been proven to achieve significant educational, health and economic benefits for parents, children, and communities.

Jeremiah Program is expanding throughout the country to meet the growing demand for its model. The organization has campuses Austin, TX; Boston, MA; Brooklyn, NY; Fargo, ND; Minneapolis, MN; Rochester, MN; St. Paul, MN.

In Boston, MA and Brooklyn, NY, Jeremiah has introduced an innovative nonresidential model, working with leading organizations to serve mothers and children. Learn more at  Jeremiah Program.

Jeremiah Program was born from Minneapolis community leaders’ compassionate concern for the barriers facing the growing number of low-income single mothers in their community. Partnering with single mothers attending local community colleges, they identified safe and affordable housing, as well as education for both mom and child, as the most important tools for ending intergenerational poverty. Our downtown Minneapolis campus was built in 1998, followed by our St. Paul campus in 2007. With a 21-year history of inspiring post-secondary graduation rates and living-wage employment for single moms, and brighter futures for their children, JP continues to play a critical role in disrupting the impacts of poverty in all communities where we operate, bolstering equity so all families can build well-being and achieve economic prosperity.


Core Responsibilities

The Family Coach provides transformative coaching to JP moms seeking to complete higher education, achieve stable employment and fulfilling careers, and secure a path to stable independent housing. Coaches work with a roster of up to 20 families to set and achieve their goals using a coaching model grounded in translating a mom’s strengths to address the challenges she faces, focusing specifically on college persistence and long-term career goals but supporting the needs of moms and families holistically and with care for the multiple roles a mom plays. Coaches meet with moms regularly, hold the primary relationship between moms and JP, track progress, provide additional resources and liaise with other JP staff to ensure a streamlined JP experience. As one of the most critical agents of JP’s two-generation mission, the Family Coach must embody an unrelenting belief in the humanity, power, and capacity of our moms.

Key Responsibilities

Coaching Services

  • Supports up to 20 families to set and meet individual goals, develop, and sustain strong family habits, and persist through key challenges they may face on their path toward education and life outcomes.
  • Develops and maintains strong partnerships with families by cultivating trust, safety, and rigorous goals for
  • Supports moms in identifying and pursuing their educational, professional, and parental goals, ensuring families have opportunities for deep exploration and exposure to a breadth of possibilities as they set their
  • Leads powerful coaching sessions in alignment with the JP coaching framework, consistently facilitating clarity and growth in families, leading to new insights and actions that support moms in managing their priorities.
  • Supports families in navigating programmatic/JP challenges, leveraging the support of the campus Family Services Director and national Campus Support Team as
  • Partners with moms to identify and access resources needed to achieve a fulfilling, financially secure foundation for her family, including access to or success with a college degree, stable housing, meaningful and gainful employment, strong personal and family management skills and other core needs to strong communities and joyful
  • Partners with Student Programming team to provide support and space to reflect on and develop strong, intentional parenting practices in service of their children’s success.

Program Operations

  • Contributes to a strong programmatic experience through supportive, responsive, and meaningful program delivery, communication, and celebration. Includes supporting the Family Services Director with program operations, data management and team
  • Supports and attends cohort events as necessary to reinforce strong cohort culture and sisterhood.
  • Reinforces content from programs such as empowerment, life skills, sisterhood hour,
  • Identifies and helps deliver local programming as needed for families
  • Engages deeply with team, Family Services Director and Campus Support Team to communicate family progress, needs, challenges and programmatic opportunities in service of strong design and delivery of

Progress Management

  • Ensures progress towards goals by applying program policies, protocols, and processes to track participant results and leverage data insights to deliver
  • Tracks confidential family data and coaching session information accurately, consistently and on time to enable real-time data
  • Learns from data analysis to identify opportunities to improve professional practice, better support families and drive program
  • Enables moms to meet their goals and set sustainable foundations for success as future alumni.

Professional Experience/Qualifications

 The Family Coach must believe in and be a passionate advocate for JP’s mission. Coaches will work with moms from a range of background and must be able to engage with deep cultural competence, humility, and commitment to our values. Coaches must be open to professional development, growth, and feedback.

A strong applicant will possess the qualifications:

  • Minimum of two years of effective coaching experience, preferably with coursework or training in life, family, or executive coaching
  • Experience leading and developing trusting relationships with diverse individuals and groups
  • Excellent, culturally competent communication skills
  • A development orientation and track record of seeking professional growth
  • Solutions-focused and resourceful approach to overcoming challenges
  • The ability to work collaboratively with peers and other key stakeholders in person and remotely across local and national teams
  • A deep understanding of the structural inequities that lead to generational poverty
  • Proficiency with Microsoft Office applications and data entry skills and an ability to learn new technologies that enable effectiveness in the role
  • Availability on some nights and weekends to deliver occasional local programming
  • BA/BS (Master’s degree preferred) in education, human services, social work, or related field


How to Apply

Jeremiah Program is committed to the recruitment, selection, development, and promotion of employees based on individual merit. Our policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, age, or disability.

We offer competitive compensation, including employer-paid health and dental, life and disability insurance and generous time off.

Qualified candidates are encouraged to apply online. Please upload a current resume and thoughtful cover letter articulating your interest and fit for the role, including compensation requirements.