(full-time equivalent), Exempt Position
Reports To: Family Services Manager
Responsible for coaching participants on Campus to achieve self-reliance, improved life skills, and empowerment. Responsibilities include: providing the primary source of support and encouragement, tracking the participants’ progress toward education and employment goals, assisting with personal student goal setting, resource referral, crisis intervention, and collecting outcome data in collaboration with the Family Services Manager. The coach works directly with participants to monitor program partnership and inspires personal success
A. Direct Services
Co-develop individual goal plans for participants to provoke self-discovery and personal growth; engage in goal setting and meaningful action.
Coach participants by encouraging self-responsibility, promoting alignment between their personal values and actions and generating innovative solutions using empowerment techniques.
Coach participants to progress in their life skill development and achieve goals by providing support, crisis intervention, guidance, and resource referral. Reinforce Life Skills and Empowerment lesson content/topics during coaching sessions.
Collaborate and strategize with participants on effectively partnering with outside supportive systems and agencies.
Support participants in managing their finances to ensure they are maximizing their resources.
Provide conflict management resolution for participants with other participants, Jeremiah Program staff, property manager, and Child Development Center as necessary.
Maintain efficient, confidential and organized records; provide timely and appropriate case notes in Apricot; tracking and maintain attendance, academic progress, and other program participation.
Collect, record and administer participant self-assessments and all other participant data for outcomes progress and grant data reporting.
Administer random urinary analysis as necessary.
Collaborate and participate in team meetings with Jeremiah Program staff and in case staffing with family services staff.
Work with families and other staff collaboratively through family goal planning sessions and provide support in working with the Jeremiah Program Child Development Center.
B. Program Support
Work closely with the Family Services Manager to ensure outcomes are achieved.
Collaborate with other employees to ensure quality, seamless service delivery.
Mentor Resident Council Leaders, serve as the primary staff contact for Resident Council Leaders, and collaborate in planning quarterly Resident Council meetings.
Collaborate with Volunteer Coordinator to support community partnerships and events.
Collaborate with Family Services Manager in planning, training, retention, and providing support to program volunteer facilitators; and in life skills planning, scheduling, curriculum development, identifying community resources, and in weekly logistic support.
Maintain professional conduct at all times, in conjunction with the Jeremiah Program mission, and contribute to the inclusive and safe learning environment for the community.
Provide campus leadership on designated Life Skills days/evenings and other times as assigned, in rotation with other staff.
Co-lead Resident Council meetings in conjunction with participant leadership.
During Life Skills programming the coach will partner with the volunteer coordinator to be the on-site resource.
Planning Graduation, participant awards, and participant community events with other family services employees.
C. Other Duties as assigned
All Jeremiah Program employees are mandated reporters and are legally required to ensure a report is made when abuse is observed or suspected.
Participate in empowerment training to have a baseline of the content, skills, and language used throughout Jeremiah Program for participants and staff.
· BA/BS in education, human services, social work or related field and 3-4 years’ experience working with diverse
· Significant experience in the areas of project management and student case management.
· Thorough knowledge of education opportunities and community resources including county resources, benefits, and assistance programs.
· Excellent written and verbal communication skills.
· Detail orientated and organized.
· Ability to work in a team environment, interact with management, direct service staff and participants by delivering high-quality service.
· Ability to problem-solve, multi-task, complete work on time and work independently.
· Proficiency in computer skills, i.e. Microsoft, Sharepoint and ability to learn Apricot database.
· Passion for the Jeremiah Program mission and values.
Jeremiah Program is committed to the recruitment, selection, development, and promotion of employees based on individual merit. Our policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, age, or disability.
Please complete the application process for the position on our Online Portal
615 1st Avenue NE
Minneapolis, MN 55413