Family Coach – Brooklyn

Family Coach – Brooklyn

Our History

Jeremiah Program offers one of the nation’s most successful strategies for ending the cycle of poverty for single mothers and their children, two generations at a time. Two-generation – or 2Gen — programs uniquely focus on the whole family and achieve long-term, sustainable results. The approach has been proven to achieve significant educational, health and economic benefits for parents, children and communities.

Jeremiah Program is strategically growing throughout the country to meet the growing demand for its model. The organization has campuses in Minneapolis and St. Paul, MN, Austin, TX, Fargo, ND, and Rochester-SE, MN.

In Brooklyn, NY and Boston, MA, JP has introduced an innovative nonresidential model, working with leading organizations to serve mothers and children. JP Brooklyn operates in Brooklyn’s Brownsville neighborhood, and most current families live in the nearby neighborhoods.

In 2017, Jeremiah Program responded to a call from three locally respected organizations in Brownsville, NY: Community Solutions, SCO Family of Services, and Medgar Evers College, who share a deep concern about the numerous barriers single mothers and their children face to achieving social and economic prosperity. Considering our initial joint assessment, we and these partners have set a goal of establishing a program in Brownsville, New York, where the aim will be to serve 20-30 families at a time.

The Role

The Family Coach role reports directly to the Family Services Manager, who reports to the Executive Director. This role is responsible for providing transformative coaching to JP participants seeking to secure foundational basic needs, complete higher education, and ensure their children flourish in education and beyond.  The Family coach walks alongside moms authoring their own stories, offering thought partnership, resources, support and development.  The Family Coach delivers individual and group programming to ensure moms have access to a continuum of skills and supports as they work to disrupt the cycle of generational poverty.

Key Responsibilities

The Family Coach is responsible for representing the two-generation mission of the program and working directly with participants at the JP-Boston campus.

Key responsibilities include the following:


  • Recognize the deep humanity of the JP mom and enable the conditions for safe, judgement free reflection that is rooted in an understanding of the systemic barriers that affect single moms experiencing poverty, including but not limited to race, gender and class barriers
  • Co-develop individual goal plans for participants to provoke self-discovery and personal growth; engage in goal setting and meaningful action.
  • Coach participants by encouraging agency, promoting alignment between their personal values and actions and generating innovative solutions using empowerment techniques.
  • Through coaching, act as accountability partner to participants as they strive towards their self-determined individual goals and navigate the systems to achieve economic mobility, including but not limited to college completion and career ambitions.
  • Provide support, crisis intervention, guidance, and resource referrals to address a variety barriers to the student-parent journey, including housing, legal services, immigration, finances, food security and more.
  • Reinforce program concepts and tools learned in JP programming.

Program Facilitation and Delivery

  • Work closely with the Family Services Manager to deliver high-quality programming that is responsive and meaningful in supporting moms in their journeys
  • Collaborate with Participant Council Leaders, partnering with participants to take active roles in programming and the community.
  • Understand and apply program policies, protocols and processes, tracking participant progress and outcomes and providing redirection and follow-up where applicable.
  • Provide parent programming occasionally held on evenings or weekends.
  • Support community partnerships and events.
  • Assist in planning Graduation and other participant events.
  • Contribute to and learn from multiple professional communities at the local site and across JP, collaborating across the organization to learn, plan and improve

 Program Operations

  • Maintain efficient, confidential and organized records in the organizational database to ensure accurate recordkeeping
  • Oversee and execute the data collection strategy that allows JP to make data-informed decisions about ongoing efforts to support moms deeply

Professional Experience/Qualifications

The Family Coach must believe in and be a passionate advocate for JP’s mission and values. They must possess and deep desire to support families and grow professionally. A qualified applicant will demonstrate the qualifications below.


  • BA/BS (Master’s degree preferred) in education, human services, social work, or related field
  • At least two years of coaching experience, preferably with coursework or training in life, family or executive coaching.
  • Strong ability to interact effectively with diverse groups, and be at ease building successful collaborations with program participants, staff, and stakeholders
  • Understanding of impact of structural inequities that lead to generational poverty
  • Demonstrate strong project management and problem solving skills in pursuit of outcomes for families
  • Thorough knowledge of training, education and resources available in the community
  • Excellent written and verbal communication skills.
  • Ability to work in a team environment, interact with management, direct service staff and participants to ensure high qualityservice delivery.
  • Proficiency in computer skills, i.e. Microsoft Office, Sharepoint, and ability to learn Apricot database.
  • Passion for the Jeremiah Program mission and value


Jeremiah Program is committed to the recruitment, selection, development and promotion of employees based on individual merit. Our policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, age or disability.

We offer competitive compensation including employer-paid health and dental, life and disability insurance and generous time off. Candidates will be located in Brooklyn, NY.

Qualified candidates are encouraged to apply online. Please upload a current resume and thoughtful cover letter articulating your interest and fit for the role, including compensation requirements.