Housing and Enrollment Coordinator – Multiple Locations

Housing and Enrollment Coordinator – Multiple Locations

About Jeremiah Program

Jeremiah Program (JP) offers one of the nation’s most successful strategies for ending the cycle of poverty for single mothers and their children, two generations at a time. Two-generation – or 2Gen — programs uniquely focus on the whole family and achieve long-term, sustainable results. The approach has been proven to achieve significant educational, health, and economic benefits for parents, children, and communities.

Jeremiah Program is expanding throughout the country to meet the growing demand for its model. The organization has campuses in Minneapolis, MN, St. Paul, MN, Rochester-SE, MN, Austin, TX, and Fargo, ND.

In Boston, MA and Brooklyn, NY, Jeremiah has introduced an innovative nonresidential model, working with leading organizations to serve mothers and children. Learn more at  Jeremiah Program.

Jeremiah Program was born from Minneapolis community leaders’ compassionate concern for the barriers facing the growing number of low-income single mothers in their community. Partnering with single mothers attending local community colleges, they identified safe and affordable housing, as well as education for both mom and child, as the most important tools for ending intergenerational poverty. Our downtown Minneapolis campus was built in 1998, followed by our St. Paul campus in 2007. With a 21-year history of inspiring post-secondary graduation rates and living-wage employment for single moms and brighter futures for their children, JP continues to play a critical role in disrupting the impacts of poverty in all communities where we operate, bolstering equity so all families can build well-being and achieve economic prosperity.

 

Job Summary

Primary responsibility: Manages housing application and decision process in services of supporting all JP moms, on and off-campus, in obtaining stable, affordable housing. Runs the housing intake process, tracks application status, and coordinates and informs the decision making process with all stakeholders. Manages move- in, in partnership with campus operations and property management companies.

Supporting responsibilities: Sources and supports external relationships with public and private housing resources in support of off-campus and graduate families transitioning off-campus. Serves as internal and external parent program expert regarding housing-related issues in assigned communities.

Key Responsibilities

Process Management

  • Responsible for the success of a JP mom’s housing application and the smooth transition of moms from their current residences into JP Campuses
  • Delivers concrete and digestible information about the JP housing application process to families during the application period, so families can apply to JP housing without difficulty or confusion
  • Identifies and supports JP moms applying for housing
  • Maintains strong systems for tracking and communicating application status to all stakeholders, ensuring a fair and equitable process across JP campuses
  • Manage all applicant communication, document collection, and tracking to create an efficient, organized, and fair process that allows all eligible families to apply for JP housing
  • Ensures the timely and accurate collection of information for property management sites, public benefits information provided by the county and state and all JP required forms
  • Partners with operations manager to coordinate move-in at JP campuses, including scheduling leasing and childcare meetings, managing physical moves, conducting building tours, and coordinating welcome gifts
  • Partners with county offices and property management compliance offers to support the navigation of bureaucracy and to get JP moms the information (forms, verification) needed in a timely manner
  • Develops a codified manual on how to successfully complete a JP Housing Application that can be utilized at each local campus and Campus Support Team
  • Understands any local grants or tax credits that affect JP Housing units
  • Apply a mission-first focus in all activities

Family Relationships

  • Advocates for mom and speaks to her progress and effort within the housing application process at the admission review meeting to ensure a seamless transition into JP campuses
  • Builds a strong and safe relationship with mom’s to complete the housing application with accurate information
  • Partners with Family Coach to deliver additional support if families need additional help navigating housing or JP Programmatic challenges
  • Builds campus community by connecting mothers with similar interests, needs or goals and promoting events that create a positive campus life experience

Housing Program Research & Support

  • Administers consistent outreach and network opportunities with housing providers (e.g., local apartment complexes, supportive housing agencies, and housing nonprofits) to create ongoing and positive partnerships throughout assigned geographic areas
  • Recommends improvements to housing services as the housing expert in assigned campuses by researching local organizations and housing supports in communities
  • Represents JP at community meetings regarding relevant housing issues, educating the community, and fostering access to affordable housing as appropriate
  • Research and make available a repository of information on current public and private housing resources for JP moms
  • Provides general support for program effectiveness and partnership support as determined by the Director of Parent Programming
  • Assesses and improves related processes, ongoing

College Enrollment & Partnership Research

  • Supports the college enrollment process for JP moms in collaboration with the Family Coach
  • Conducts research and outreach for strategic partnerships and resources tied to a set of holistic, integrated supports for families

Perform other duties as assigned.

Professional Experience/Qualifications

  • Minimum of 3 years of experience in the human services field, public services, or childhood education
  • Familiarity regarding local low-income housing communities and challenges
  • Knowledge of housing contracts and landlord negotiations
  • Demonstrate understanding and be comfortable working with parents receiving JP services
  • Possess knowledge and understanding of community housing support resources
  • Strong written and oral communication skills, including the ability to speak to the public and represent the organization appropriately
  • Ability to develop trust and build productive internal and external relationships
  • Excellent organizational skills with the ability to meet deadlines consistently
  • Ability to multi-task, be detailed oriented, independently make significant decisions, and be a self-starter
  • Agile and resourceful problem solver with a solution over obstacles approach
  • Proficiency with Microsoft Office tools
  • Strong interest in 2G mission with the motivation to become an organizational ambassador
  • Bachelor’s degree highly preferred

HOW TO APPLY

Jeremiah Program is committed to the recruitment, selection, development, and promotion of employees based on individual merit. Our policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, age, or disability.

We offer competitive compensation including employer-paid health and dental, life and disability insurance, and generous time off.

Qualified candidates are encouraged to apply online. Please upload a current resume and thoughtful cover letter articulating your interest and fit for the role, including compensation requirements.