Operations Manager – Minneapolis

Operations Manager – Minneapolis

About Jeremiah Program

Jeremiah Program (JP) offers one of the nation’s most successful strategies for ending the cycle of poverty for single mothers and their children, two generations at a time. Two-generation – or 2Gen — programs uniquely focus on the whole family and achieve long-term, sustainable results. The approach has been proven to achieve significant educational, health, and economic benefits for parents, children, and communities.

Jeremiah Program is expanding throughout the country to meet the growing demand for its model. The organization has campuses in Minneapolis, MN, St. Paul, MN, Rochester-SE, MN, Austin, TX, and Fargo, ND.

In Boston, MA and Brooklyn, NY, Jeremiah has introduced an innovative nonresidential model, working with leading organizations to serve mothers and children. Learn more at  Jeremiah Program.

Jeremiah Program was born from Minneapolis community leaders’ compassionate concern for the barriers facing the growing number of low-income single mothers in their community. Partnering with single mothers attending local community colleges, they identified safe and affordable housing, as well as education for both mom and child, as the most important tools for ending intergenerational poverty. Our downtown Minneapolis campus was built in 1998, followed by our St. Paul campus in 2007. With a 21-year history of inspiring post-secondary graduation rates and living-wage employment for single moms and brighter futures for their children, JP continues to play a critical role in disrupting the impacts of poverty in all communities where we operate, bolstering equity so all families can build well-being and achieve economic prosperity.

Job Summary

As a key partner to the Executive Director, oversees the day-to-day operations of campus offices and facility’s, ensuring that employees have the environment and equipment they need for optimal performance in their roles. Promotes a positive and inclusive campus culture by partnering with campus and campus support team leaders to encourage team building, identify and escalate potential issues, and maintain mission focus. Provides administrative support to Executive Director and campus leaders.


Key Responsibilities

Campus Operational Leadership

  • Implement and maintain campus office operations and procedures, partnering with appropriate leaders to respond to changing priorities
  • Maintain consistent awareness of operations and make recommendations that increase efficiency, maximize operational budget, and nurture team culture
  • Procure and maintain printers and other office equipment, including working with vendors and suppliers and assisting staff with use and troubleshooting of equipment
  • Maintain campus calendar and schedule meetings and team events
  • Set up and maintain databases and filing systems, including office and vendor contact lists
  • Manage local facility’s needs, ensuring all spaces are appropriately cleaned and maintained
  • Order all supplies and maintain inventory, anticipating needs based on scheduled campus activities
  • Field incoming calls and correspondence, supporting staff with shipping and mailing needs
  • Partner with finance to manage all local accounting activities (e.g., deposits, check requests) and serve as a local point of contact for questions regarding accounting processes and procedures
  • Partner with IT leadership and designated vendors on all campus and staff hardware, software, and network needs
  • Partner with HR to onboard new hires, support the implementation of talent and culture initiatives locally, and handle other staff-related matters

Partner to the Executive Director

  • Support Executive Director with Board meeting scheduling and planning, including preparation of meeting materials
  • Act as a team culture champion, working closely with Executive Director and campus leaders to promote a positive and inclusive team culture and campus environment
  • Serve as a thought partner to the Executive Director regarding improving the experience for staff, families, and stakeholders

Perform other duties as assigned. 

  • Partnership in processing, documents, and creating special projects, presentations, and trainings involving administrative work in tandem with Development, and Finance



Professional Experience/Qualifications

The Operations Manager must believe in and be a passionate advocate for JP’s mission. A strong applicant will possess these qualifications:

  • Minimum 4 years of operational and office management experience, preferably in a nonprofit organization
  • Self-motivated with excellent organizational skills and the ability to successfully juggle multiple priorities
  • Excellent communication and relationship-building skills with a strong focus on building an inclusive and positive environment. Must be able to build trust and interact with employees at all levels and individuals of diverse backgrounds
  • Agile and resourceful problem solver with a solutions-over-obstacles approach
  • Excellent judgment and discretion in handling confidential and sensitive information
  • Proficiency with Microsoft Office tools, including Outlook, PowerPoint, Excel, and Word, and facility for basic technical troubleshooting
  • Bachelor’s degree highly preferred
  • Strong interest in 2G mission with the motivation to become an organizational ambassador


How to Apply

Jeremiah Program is committed to the recruitment, selection, development, and promotion of employees based on individual merit. Our policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, age, or disability.

Our compensation includes employer-paid health and dental, life and disability insurance, and generous time off.

Qualified candidates are encouraged to apply online. Please upload a current resume and thoughtful cover letter articulating your interest and fit for the role, including compensation requirements.