Jeremiah Program (JP) offers proven, successful strategies to disrupt poverty for single mothers and their children, two generations at a time. This two-generation approach is unique in its focus on the whole family, positioning JP Moms as the best architects of their own and their children’s futures. With a focus on supporting families and addressing the structural barriers that keep Americans in poverty, JP consistently achieves long-term, sustainable outcomes showing educational, health, and economic gains for our families and their communities.
Jeremiah Program is a national organization, headquartered in Minneapolis with campuses in Austin, Baltimore, Boston, Brooklyn, Fargo-Moorhead, Las Vegas, Minneapolis, St. Paul, and Rochester – SE MN. JP is growing and expanding throughout the nation to meet a growing demand for its antipoverty model.
Learn more about JP and our work here.
The Role
The Data Analyst supports teams across Jeremiah Program by developing the data infrastructure that allows the teams to make data-driven decisions around effectiveness, efficiency, and equity of our programming, development, talent, and management efforts. This is accomplished through developing and maintaining dashboards and reports that are user-friendly and accessible to a broader audience, understanding processes and making recommendations for improvement, and providing meaningful insights to drive the work of our organization.
The Data Analyst is a collaborative business partner and is part of the Campus Support Team. This full-time, exempt position is remote within the United States with requisite travel as needed. Candidates can be located in cities where Jeremiah Program has operations: Austin, TX; Baltimore, MD; Boston, MA; Brooklyn, NY; Fargo-Moorhead, ND; Las Vegas, NV: Minneapolis, Rochester, MN, St. Paul, MN.
Primary Responsibilities:
- Identify and prioritize analysis and reporting needs related to programs and development by partnering with team leaders to understand the metrics that are most meaningful to them
- Create accurate and insightful data deliverables that enable JP to make data informed decisions and drive action
- Develop, support, and train staff on effective data auditing and quality assurance protocols
- Leverage BI tools to craft reports, dashboards, and visualizations for just-in-time, scheduled release, and longitudinal data review
- Manage a reporting calendar that provides timely deliverables to internal and external stakeholders
- Administer and analyze mixed methods surveys sent to community beneficiaries and staff members with the ability to tell the story behind the numbers
- In collaboration with the Director of Data Strategy and Analytics, assist in the provision of application administration and end user support for case management and CRM platforms within the JP ecosystem
- Work with development teams at the national and local levels and respond to grant report inquiries with precise data snapshots that keep JP’s funders apprised of our progress
- Maintain appropriate channels of communication across all levels of JP’s network to both cascade crucial information to direct service professionals and escalate local lessons and barriers to JP leadership
- Identify opportunities for efficiency gains, process improvements, and system optimizations to better serve our moms, children, teammates, and stakeholders
- Additional duties as assigned
About You:
- You are missionally aligned. You understand and believe in the mission of JP, the work that we do and the populations with whom we partner, including acknowledgement of social injustice as the primary root cause of poverty.
- You have a passionate commitment to high quality outcomes for all things data. You are innately curious and are excited about asking, “How” can we deliver strong customer service to internal and external stakeholders.
- Persistent and Optimistic. You are intrinsically motivated and undaunted by ambitious goals. You have the creativity and tenacity to find your way around a “no” answer to a more productive “not right now,” “maybe,” or best yet, “yes.”
- Exceptional in Communicating Verbally and in Writing. Demonstrated ability to provide clear communication to stakeholders to ensure value added outcomes.
- One JP. You are an Excellent Team Player. You actively and positively contribute to the larger team and ensure tasks and projects are completed as appropriate and on time. You actively listen to feedback from all team members and understand the team success is your success and your success is the team’s success.
- You are solutioned oriented. You identify problems and are equally excited to offer recommendations for potential solutions to those problems.
- Adaptable and Flexible. You can handle any curveball, and in fact, you expect them. You can meet deadlines and manage competing priorities. You can and are willing to travel if needed.
Knowledge, Skills & Abilities:
- Bachelor’s degree from an accredited college or university
- 2-5 years of professional work experience
- Program evaluation, nonprofit analytics, or equivalent technical work
- Intermediate skills in Microsoft Excel, including pivot tables, array formulas, and conditional formatting
- Ability to create clear and informative data visualizations for lay audiences
- Survey administration, including drafting questionnaires, programming, logic mapping, testing, and respondent management
- Adaptability in new or unanticipated situations to ensure fidelity even in the face of barriers
- Willingness to try karaoke or the skill to craft a compelling, well-reasoned argument for why you cannot
- A team player that brings a collaborative spirit and an ability to establish report with a spectrum of personalities and levels of technical expertise
- Experience with database administration, especially CRM systems, a plus
- Experience with Power BI a plus
- Knowledge of education nonprofit service, especially higher education or early childhood education, a plus
- Meticulous attention to detail and appreciation of data hygiene practices